Another co-located partner of ycentral, the Central Coast Tennants' Advice and Advocacy Service offers free help with:

starting a tenancy
your rights and responsibilities as a tenant
information and advice
advocacy - dealing with the landlord or park owner
assistance at the consumer trader and tenancy tribunal (CTTT) conditions apply
assistance with your case at or before the CTTT - conditions apply
Education for the community
referrals
home visits (by appointment)

The Tenancy Advisory Service operates out of ycebntral on the 1st Wednesday of the month from 10:30am - 2:30pm. To make an appointment call ycentral on 4304 7870

Tenants NSW gives you some more information to get started.

Tennancy Advisory Service